We have worked hard to make shopping fast and easy for you as a Kelebek. You can browse our products in detail on our website; you can see all the details of the products you like and add them to your cart.

We have a few requests to make your shopping experience flawless:

• We kindly ask you to pay special attention to the color, size, technological and fabric specifications, as well as quantity information of the product you like. While mattresses and white textile products can be sent to your address immediately, products requiring assembly such as bases, headboards, and bed frames are produced upon your order. Therefore, any changes regarding fabric, color, legs, size, etc. in a product that has entered the production process will cause us to start the production process again and extend the delivery time of your order.

 

• We are working to ensure that your order reaches you on time. Especially in products requiring assembly such as bases, headboards, and bed frames, our teams make appointments and come to your address to deliver and assemble. The accuracy of your address and phone information will be important for you to receive your orders on time and in full. We are always ready to support you for a perfect shopping experience on our Kelebek website.
   
• Delivery times may vary depending on campaigns, special days, or days with high order volume. You can see the delivery time of the product you like on the product detail page and under the "Delivery & Return" heading. Your product will be delivered within the average time indicated in this area.

 

• In products specially produced for orders such as bases, headboards, and bed frames, return conditions for size and color changes differ under special production conditions. We recommend that you read the Return/Cancel terms before placing your order.

 

• We try to provide detailed information about our products such as size, fabric quality, washing and care instructions, and we try to answer all your questions that you may have before and after purchase on the product detail page. We kindly request you to pay attention to these features of the product you like. For any questions about the products, you can reach our Call Center at 0850 800 3487 and request detailed information.